Insurance & Billing FAQ

Is my eye exam at The Vision Gallery covered by Alberta Health?

Alberta Health covers eye exams for patients under 19 and over 65 years of age. Alberta Health also covers eye exams deemed medically necessary.

 

What does ‘medically necessary’ mean?

Alberta Health defines the term “medically necessary” as treatment “for a medical condition, episode of illness or trauma.” Remember, the final say on what is deemed necessary is up to the optometrist that performs the procedure. Make sure to ask your doctor before any exam begins to be sure of any costs.

 

I came to The Vision Gallery for a medically necessary eye exam– can you provide further services?

Due to government guidelines, The Vision Gallery cannot perform any additional services that are not covered by Alberta Health in the same appointment (ie: general eye exam, prescription updates, contact lens fitting/training, etc).
Refer to Alberta Health for more information on what is and what is not covered.

 

Can I come to The Vision Gallery for emergency treatment?

If you suffer a serious injury, use your judgment and call an ambulance if needed. If your injury is localized to the eye only and someone else can drive you, our eye health professionals can attend to your needs quickly and carefully.

 

Does The Vision Gallery direct bill my health insurance provider?

The Vision Gallery can directly bill the following providers:

  • Alberta Blue Cross
  • Bricklayers Union
  • Electrical Union
  • Great West Life
  • Green Shield
  • Indian Affairs (NIHB)
  • Ironworkers Union
  • Labourers Union
  • Manulife
  • Quikcard
  • Edmonton Pipe Fitters Union
  • Sun Life Financial

 Your employer enables your direct billing.  Please visit our clinics and we can let you know if this has been made available to you.  If direct billing has not been enabled, we always provide two copies of your receipts for easy submission to your plan. 

 

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